Vela AI

Privacy Policy

Effective date: July 13, 2026

Vela AI Inc ("Vela," "we," "us," or "our") operates messaging and communication technology on behalf of business clients. This Privacy Policy explains how we collect, use, and protect information in connection with our services, including SMS/text messaging.

Information We Collect

We may collect: (a) contact information such as phone numbers and names when an individual communicates with a Vela-enabled business via SMS or chat; (b) message content exchanged through our platform; and (c) technical information such as device and usage data when visiting this website.

How We Use Information

We use collected information to: operate and improve our messaging services; enable business clients to communicate with their own customers; respond to inquiries; and maintain security and prevent misuse of our platform.

SMS / Text Messaging Data

Mobile information obtained through SMS communications will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold or shared with third parties for any purpose.

How We Share Information

We do not sell personal information. We may share information with service providers who help us operate our platform (such as messaging infrastructure providers), or when required by law.

Data Retention

We retain information for as long as necessary to provide our services and comply with legal obligations.

Your Choices

You may opt out of SMS communications at any time by replying STOP. Reply HELP for assistance. For other privacy requests, contact us at info@velainc.ai.

Contact

Vela AI Inc
13622 Saraview Drive
Saratoga, California 95070
info@velainc.ai